bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 5 days ago

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

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Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 5 days ago

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...

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magnetosphere@fedia.io
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5 days ago
…and the other half insists on learning the hard way.
- judgyweevil@feddit.it
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  The other half is too deep in the shit and too proud to admit they are wrong

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