Lemmy
  • Communities
  • Create Post
  • Create Community
  • heart
    Support Lemmy
  • search
    Search
  • Login
  • Sign Up
bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 4 days ago

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

external-link
message-square
181
link
fedilink
905
external-link

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 4 days ago
message-square
181
link
fedilink
Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...
  • blazeknave@lemmy.world
    link
    fedilink
    English
    arrow-up
    5
    ·
    4 days ago

    AGI will destroy us before replacing us

    • 4am@lemm.ee
      link
      fedilink
      English
      arrow-up
      12
      ·
      4 days ago

      Goood thing there is no AGI

      • QueenHawlSera@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        4
        ·
        4 days ago

        And if Roger Penrose is right, there never will be

      • blazeknave@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        arrow-down
        4
        ·
        4 days ago

        It’s looking like less than 2 yrs from some reputable accounts. May not need to worry about climate change and global autocracy 🤷

        • QueenHawlSera@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          5
          ·
          4 days ago

          [Citation Needed]

          • blazeknave@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            3 days ago

            Shrinking AGI timelines: a review of expert forecasts - 80,000 Hours https://share.google/ODVAbqrMWHA4l2jss

            Here you go! Draw your own conclusions- curious what you think. I’m in sales. I don’t enjoy convincing people to change their minds in my personal life lol

            • QueenHawlSera@sh.itjust.works
              link
              fedilink
              English
              arrow-up
              1
              ·
              3 days ago

              We don’t have any way of knowing what makes human consciousness, the best we’ve got is to just call it an emergent phenomenon, which is as close to a Science version of “God of the Gaps” as you can get.

              And you think we can make ChatGPT a real person with good intentions and duct tape?

              Naw, sorry but I’ll believe AGI when I see it.

Technology@lemmy.world

technology@lemmy.world

Subscribe from Remote Instance

Create a post
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


  • @L4s@lemmy.world
  • @autotldr@lemmings.world
  • @PipedLinkBot@feddit.rocks
  • @wikibot@lemmy.world
Visibility: Public
globe

This community can be federated to other instances and be posted/commented in by their users.

  • 4.17K users / day
  • 10.4K users / week
  • 14.9K users / month
  • 15K users / 6 months
  • 1 local subscriber
  • 71.5K subscribers
  • 796 Posts
  • 16.6K Comments
  • Modlog
  • mods:
  • L3s@lemmy.world
  • enu@lemmy.world
  • Technopagan@lemmy.world
  • L4sBot@lemmy.world
  • L3s@hackingne.ws
  • L4s@hackingne.ws
  • BE: 0.19.12
  • Modlog
  • Instances
  • Docs
  • Code
  • join-lemmy.org